Policies & Terms



All orders within Australia will be shipped via Australia Post, excluding furniture items. All orders are processed within 48 hours. Deliveries are sent during normal business hours, Monday to Friday. Purchases made on weekends and public holidays will be processed on the next business day. Orders should arrive to you within 7 to 14 business days unless otherwise advised.

Delivery is $10 per order, for anywhere in Australia, excluding furniture. Please contact us to discuss furniture and other delivery options, please contact us at hello@prettyinside.com.au


Pretty On The Inside offers world wide delivery for $59 (excluding furniture). Delivery to all other countries is approx 7-21 business days. Orders are shipped via a courier service and customers will receive a tracking number which you can use to track the progress of your order.

Please contact us directly at hello@prettyinside.com.au to discuss options.


We ask that you choose carefully as we do not offer returns or exchanges.


All Pretty On The Inside products are packaged with care. In the unlikely event that an item is damaged or broken in transit, please email us at hello@prettyinside.com.au within seven days of receipt to discuss options.


Pretty On The Inside accepts payment via PayPal and Credit Card. All pricing of Pretty On The Inside products and delivery fees are in Australian Dollars ($AU) and includes Goods & Services Tax (gst), unless otherwise stated.


Please be assured that Pretty On The Inside recognises that privacy of personal information is important. We only seek information that we require to conduct our business. Your personal information is collected to enable us to process orders, deliver goods and/or to inform you of special promotions. Pretty On The Inside will not disclose, sell or trade your personal information to any third party organisations or individuals, other than third party suppliers in the delivery of goods you have agreed to, or when legally required. If you have a particular concern or query about your personal information held, please do not hesitate to contact us.